Human Resources gets a bad rap sometimes and is often misunderstood & over-looked! It goes beyond just hiring and firing! HR deals with the human aspects/needs of both employees and employers. Many dental companies do not have an HR department and the duties often fall on the Dentist or the Office Manager- who do not have up to date training and information on employment standards & regulations.
What is HR?:
Let’s start off by talking about what the Human Resource department does. The HR department needs to provide the knowledge, necessary tools, training, administrative services, coaching, staff development, legal and management advice, and talent management oversight that the rest of the organization needs for successful operation. HR departments must become attune to changes in the business and talent landscapes and help organizations navigate the changes in pursuit of their goals.
Another area that often gets overlooked in Dental practices are employment contracts and policy manuals. Why are these documents so important?! The importance of having those in place are meant to protect not only the rights of you as an employer, but also the rights (or powers) of your employees. These documents help ensure expectations and responsibilities of both the employee and employer are clearly defined.
A policy manual helps you communicate your company expectations to your employees by developing a clear a thorough manual. These will be your workplace guidelines that cover a wide range of workplace activities, from resolving conflicts, to code of conduct, to performance management, dress code, sick leave, vacation time and much more. Having these documents leaves no grey areas of what is expected of your employees.
We understand that recruiting takes lots of time. You want to find the right candidate to fit your team. It may take time to find the right candidate, but it’s important to do it right. If you hire the wrong person, there can be negative affects to having a bad hire, such as having an adverse impact on your team dynamic, quality of customer service, lost time and wasted money.
Gone are the days where HR just meant hiring and firing. There is so much more involved when it comes to your staffing needs. It may seem a bit overwhelming with running your own successful practice and having to juggle all the HR duties as well, but it can be done!
Stream Dental understands that you have a lot on your plate, as the owner of a growing Dental Practice, usually having little or no in-house Human Resource expertise! Our new services allow us to become your virtual HR department. Offering human capital solutions that provide the greatest impact on workplace productivity, employee engagement & retention and help you grow your business with the right people and processes.